Policies

Cancellation Policy:

Yes! Up until 24 hours before your reservation, just go to your confirmation email and click the View/Change Booking button. You will be able to change the date & time (if available) or cancel. If you booked a special event, you will get a full refund up to 5 days before your reservation.

Waiver of Liability:

Upon arrival at Live Axe, all guests must sign the waiver of liability before participating in any games.
Live Axe Inc is an axe-throwing facility that allows customers to participate in axe throwing games.
Definition – Participant: Any customer or guest on Live Axe’s premises, including minors, and including guests who do not actually throw any axes.
Inherent Risks: As with all activities, there are inherent risks of injury at Live Axe. Inherent risks are those risks that cannot be eliminated without changing the nature of the activity.
Some risks include, but are not limited to:
General facility risks: slips, falls, or trips due to uneven pavement or flooring, wet, icy or slippery surfaces, or items left on the floor; falling target and/or construction components.
Human error risks: erratic or negligent actions; failure to follow instructions, inadvertent inattentiveness, incorrect throwing or playing techniques, errors in judgement, failure to adequately train participants, judgement errors in emergency care, and inadequate emergency training of personnel.
Axe throwing risks: being hit by an axe – thrown or held – due to participant or staff inattentiveness, neglect, failure to follow instructions, incorrect throwing or playing techniques, errors in judgement, inadequate training, or purposeful or accidental assault and battery by a participant.
Types of Injury: All Participants must understand three categories of injuries that may occur as a result of these inherent risks. The most common are minor injuries, which include but are not limited to hand injuries (splinters, calluses, skin tears, pinches, punctures, and cuts), bruises and scrapes, and muscle strains. Major injuries include, but are not limited to, broken bones, joint/ligament/tendon injuries, internal injuries, concussions, back injuries, and eye injuries. Catastrophic injuries, though very rare, include but are not limited to loss of vision or hearing, permanent disabilities, heart attack, stroke, paralysis, or death.
Assumption of Inherent Risks: The signer acknowledges that he/she had read the above warning regarding the nature of activities at Live Axe Inc and their associated risks. The Participant affirms that (1) he/she understands the demands of axe throwing at Live Axe relative to his/her skill level and health condition; (2) he/she understands the types of injuries that may occur as a result of Live Axe’s activities and is not relying on Live Axe to list all of the potential associated risks; (3) he/she understands the potential impacts of the risks on his/her well-being, lifestyle, and potential future careers. Participant hereby asserts that his/her participation is voluntary and that he/she knowingly assumes all inherent risk, both known and unknown.
Waiver of Liability for Negligence: In consideration of permission for the Participant to use the Live Axe facility and services and participate in Live Axe’s activities, today and on all future dates, the Participant, on behalf of himself/herself, and their spouse, heirs, personal representatives, assigns, or others making a claim on behalf of Participant, do hereby release, waive, discharge, and covenant not to sue Live Axe, its owners, its event sponsors and advertisers and their respective directors, officers, employees, members, lessors, lessees, volunteers, independent contractors, equipment providers, and agents, (hereafter referred to, collectively, as “Protected Parties”) from liability from any and all claims arising from (1) the NEGLIGENCE of Live Axe or other Protected Parties, and (2) the presence of Participant on the premises of Live Axe. This Assumption of Risk and Waiver of Liability also applies to, but is not limited to, any/all claims resulting from the damage to, loss of, or theft of property. Participant releases the Protected Parties and Live Axe from any claims and rights that Participant has (1) now against the Protected Parties and Live Axe and/or (2) may have in the future against the Protected Parties.
Clarifying Causes:

  • I understand that if, in spite of the above clause, legal action is brought, the appropriate trial court in New York City has the sole and exclusive jurisdiction and that only the substantive laws of the State of New York shall apply.
  • I give Live Axe Inc authority to secure help and/or administer emergency first aid, when deemed necessary and give Live Axe authority to secure emergency medical care/transportation and I agree to assume all costs of care and transportation.
  • I will inform Live Axe of any injury (even minor injuries) prior to leaving the Live Axe facility.
  • Media Release: Live Axe has my permission to use any photographs, images, or likenesses taken of the Participant in its marketing brochures, ads, videos, website or other media.
  • I agree to obey all rules and alert the staff to any rules or violations or dangerous behavior of co-participants.
  • I understand I am to cease activity immediately and inform staff if I feel any unusual discomfort or serious injury.
  • I agree to obey all posted signs and stay out of prohibited areas.
  • I acknowledge that Live Axe has authority to end my participation without refund if my participation presents a danger to myself and/or others or if I fail to follow rules or procedures.

ACKLOWEDGEMENT OF UNDERSTANDING: I, THE PARTICIPANT, HAVE READ THIS ASSUMPTION OF RISK AND WAIVER OR LIABILITY AND FULLY UNDERSTAND ITS TERMS. I UNDERSTAND THAT I AM GIVING SUBSTANTIAL RIGHTS THAT MIGHT BELONG TO ME.

Privacy Policy:

March 1, 2020
Live Axe Inc (Live Axe) values it’s users’ privacy. This Privacy Policy (“Policy”) will help you understand how we collect and use personal information from those who visit our website or make use of our online facilities and services, and what we will and will not do with the information we collect. Our policy has been designed and created to ensure those affiliated with Live Axe of our commitment and realization of our obligation not only to meet, but to exceed, most existing privacy standards.
We reserve the right to make changes to this Policy at any given time. If you want to make sure that you are up to date with the latest changes, we advise you to frequently visit this page. If at any point in time Live Axe decides to make use of any personally identifiable information on file, in a manner vastly different from that which was stated when this information was initially collected, the user or users shall be promptly notified by email. Users at that time shall have the option as to whether to permit the use of their information in this separate manner.
This Policy applies to Live Axe, and it governs any and all data collection and usage by us. Through the use of www.www.liveaxe.com, you are therefore consenting to the data collection procedures expressed in this Policy.
Please note that this Policy does not govern the collection and use of information by companies that Live Axe does not control, nor by individuals not employed or managed by us. If you visit a website that we mention or link to, be sure to review its privacy policy before providing the site with information. It is highly recommended and suggested that you review the privacy policies and statements of any website you choose to use or frequent to better understand the way in which websites garner, make use of and share the information collected.

Specifically, this Policy will inform you of the following:

  1. What personally identifiable information is collected from you through our website;
  2. Why we collect personally identifiable information and the legal basis for such collections;
  3. How we use the collected information and with whom it may be shared;
  4. What choices are available to you regarding the use of your data;
  5. The security procedures in place to protect the misuse of your information.
Information We Collect:

It is always up to you whether to disclose personally identifiable information to us, although if you elect not to do so, we reserve the right not to register you as a user or provide you with any products or services. This website collects various types of information, such as:

  • Voluntarily provided information which may include your name, address, email address, billing and/or credit card information etc. which may be used when you purchase products and/or services and to deliver the services you have requested.

In addition, Live Axe may have the occasion to collect non-personal anonymous demographic information, such as age, gender, household income, political affiliation, race and religion, as well as the type of browser you are using, IP address, or type of operating system, which will assist us in providing and maintaining superior quality service.
Please rest assured that this site will only collect personal information that you knowingly and willingly provide to us by way of surveys, completed membership forms, and emails. It is the intent of this site to use personal information only for the purpose for which it was requested, and any additional uses specifically provided for on this Policy.

Why We Collect Information and For How Long

We are collection your data for several reasons:

  • To better understand your needs and provide you with the services you have requested;
  • To fulfill our legitimate interest in improving our services and products;
  • To send you promotional emails containing information we think you may like when we have your consent to do so;
  • To contact you to fill out surveys or participate in other types of market research, when we have your consent to do so;
  • To customize our website according to your online behavior and personal preferences.

The data we collect from you will be stored for no longer than necessary. The length of time we retain said information will be determined based upon the following criteria: the length of time your personal information remains relevant; the length of time it is reasonable to keep records to demonstrate that we have fulfilled our duties and obligations; any limitation periods within which claims might be made; any retention periods prescribed by law or recommended by regulators, professional bodies or associations; the type of contract we have with you, the existence of your consent, and our legitimate interest in keeping such information as stated in this Policy.

Use of Information Collected:

Live Axe Inc does not now, nor will it in the future, sell, rent of lease any of its customer lists and/or names to third parties.
Live Axe Inc may collect and may make use of personal information to assist in the operation of our website and to ensure delivery of the services you need and request. At times, we may find it necessary to use personally identifiable information as a means to keep you informed of other possible products and/or services that may be available to you from www.www.liveaxe.com .
Live Axe Inc may also be in contact with you with regards to completing surveys and/or research questionnaires related to your opinion of current or potential future services that may be offered.
Live Axe Inc uses various third-party social media features including but not limited to Facebook, Instagram and other interactive programs. These may collect your IP address and require cookies to work properly. These services are governed by the privacy policies of the providers and are not within Live Axe Inc’s control.

Disclosure of Information:

Live Axe Inc may not use or disclose the information provided by you except under the following circumstances:

  • as necessary to provide services or products you have ordered;
  • in other ways described in this Policy or to which you have otherwise consented;
  • in the aggregate with other information in such a way so that your identity cannot reasonably be determined;
  • as required by law, or in response to a subpoena or search warrant;
  • to outside auditors who have agreed to keep the information confidential;
  • as necessary to enforce the Terms of Service;
  • as necessary to maintain, safeguard and preserve all the rights and property of Live Axe Inc.
Non-Marketing Purposes:

Live Axe Inc greatly respects your privacy. We do maintain and reserve the right to contact you if needed for non-marketing purposes (such as bug alerts, security breaches, account issues, and/or changes in the Live Axe Inc products and services). In certain circumstances, we may use our website, newspapers, or other public means to post a notice.

Children under the age of 13:

Live Axe Inc’s website is not directed to, and does not knowingly collect personal identifiable information from, children under the age of thirteen (13). If it is determined that such information has been inadvertently collected on anyone under the age of thirteen (13), we shall immediately take the necessary steps to ensure that such information is deleted from our system’s database, or in the alternative, that verifiable parental consent is obtained for the use and storage of such information. Anyone under the age of thirteen (13) must seek and obtain parent of guardian permission to use this website.

Unsubscribe or Opt-Out:

All users and visitors to our website have the option to discontinue receiving communications from us by way of email or newsletters. To discontinue or unsubscribe from our website please send an email that you wish to unsubscribe to liveaxethrowing@gmail.com. If you wish to unsubscribe or opt-out from any third-party websites, you must go to that specific website to unsubscribe or opt-out. Live Axe Inc will continue to adhere to this Policy with respect to any personal information previously collected.

Links to Other Websites:

Our website does contain links to affiliate and other websites. Live Axe Inc does not claim nor accept responsibility for any privacy policies, practices and/or procedures of other such websites. Therefore, we encourage all users and visitors to be aware when they leave our website and to read the privacy statements of every website that collects personally identifiable information. This Privacy Policy Agreement applies only and solely to the information collected by our website.

Notice to European Union Users:

Live Axe Inc’s operations are located primarily in the United States. If you provide the information to us, the information will be transferred out of the European Union (EU) and sent to the United States. (The adequacy decision on the EU-US Privacy became operational on August 1, 2016. This framework protects the fundamental rights of anyone in the EU whose personal data is transferred to the United States for commercial purposes. It allows the free transfer of data to companies that are certified in the US under the Privacy Shield.) By providing personal information to us, you are consenting to its storage and use as described in this Policy.

Security:

Live Axe Inc takes precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline. Wherever we collect sensitive information (e.g. credit card information), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a lock icon in the address bar and looking for “https” at the beginning of the address of the webpage.
While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers and servers in which we store personally identifiable information are kept in a secure environment. This is all done to prevent any loss, misuse, unauthorized access, disclosure or modification of the user’s personal information under our control.
The company also uses Secure Socket Layer (SSL) for authentication and private communications to build users’ trust and confidence in the internet and website use by providing simple and secure access and communication of credit card and personal information.

Acceptance of Terms:

By using this website, you are hereby accepting the terms and conditions stipulated within the Privacy Policy Agreement. If you are not agreement with our terms and conditions, then you should refrain from further use of our sites. In addition, your continued use of our website following the posting of any updates or changes to our terms and conditions shall mean that you agree and acceptance of such changes.

How to Contact Us:

If you have any questions or concerns regarding the Privacy Policy Agreement related to our website, please feel free to contact us at the following email, telephone number or mailing address.
Email: book@liveaxe.com
Telephone Number: 888-812-9060
Mailing Address: Live Axe Inc
96 Lafayette St. New York, NY 10013

Terms and Conditions:

Waiver Policy: All participants will be required to sign a waiver prior to participation in any activity at Live Axe.
Clothing Policy: Our only clothing requirement is closed toed-shoed for safety purposes. It is also recommended to wear loose-fitted clothing to allow a full range of movement.
Cancellation Policy: You will get a full refund up to 24 hours in advance of your time, but within 24 hours there are no refunds. If you booked a special event, you will get a full refund up to 5 days before your reservation.

League Terms and Conditions: League membership is for a 8-week season. No refunds or credit towards future membership for missed league nights within the season. All league members will be required to read and sign the “League Code of Conduct”.
Alcohol Policy: Live Axe has a license to serve alcohol. All guests must provide ID before purchasing any alcoholic beverages. If you become intoxicated before, or during your session at Live Axe, you will no longer be able to participate.

Live Axe Venue Rules:

  • No food or drink to be brought onto the premises, with the exception of birthday cakes.
    No pets are allowed in the venue.
  • Children must be supervised by a parent or guardian at all times whilst on the premises.
  • You must follow the instructions of the venue staff at all times.\

Smoking Policy: Live Axe is a smoke-free venue. Smoking is not permitted in any section of the venue.
Behavior Policy: Live Axe is a friendly environment and whilst we encourage you to get competitive with your party, we do not tolerate any form of aggressive or unsafe behavior. Any participant showing aggressive, abusive or otherwise unsafe behavior will be removed from the premises immediately, without refund.

Contact Us

Mon: Closed
Tues – Thurs: 4 PM – 10 PM
Fri: 1 PM – 11PM
Sat: 12 PM – 11 PM
Sun: 12 PM – 9 PM

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